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Orders & Shipping
Ordering, shipping and return information for your hot tub cover
Once your cover is built, it is shipped directly from the factory to you. Shipping normally takes about 3 – 7 business days (time varies by location). See Shipping & Delivery for more information.
Start by placing your order online at mountaincovers.com. You will receive an email confirmation of your order once the order is placed.
You will then receive an email notification that your product is ready for shipment along with a tracking number. Once you receive your order, we strongly recommend that you or someone you trust be at the delivery address to sign for the delivery.
Contact Mountain Covers (888)-970-0532 at any time during the ordering process so we may serve you better.